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Care Services

Your Loved One’s Well-Being is Our Priority

At Moorhouse, we understand that choosing a care home in Surrey is a decision filled with both love and concern. That’s why we offer a comprehensive range of care services designed to promote well-being and offer peace of mind:

  • Residential Care: Our 24-hour residential care provides the support your loved one needs for daily living.  We tailor our approach to their unique preferences, ensuring they feel comfortable and respected. Where possible, we offer residents the choice of receiving care from a male or female member of our team.
  • Dementia Care:  Our Dementia care service is staffed by compassionate, experienced carers trained to support those living with dementia. We create a safe, calming environment and focus on person-centred care that maintains dignity and maximises quality of life.
  • Respite Care: If you’re providing care for a loved one at home, our respite services offer a much-needed break. Whether it’s for a week or several weeks, your loved one will receive the same exceptional care in a warm, welcoming environment.
“Mum’s medical needs are monitored well and when action is needed, it is dealt with quickly.” – P.C.


Beyond Exceptional Care

To enhance your loved one’s experience, we also facilitate convenient private healthcare visits within our Surrey care home This helps minimise disruption and promotes well-being.

We streamline essential tasks with Care Control systems, allowing our dedicated team to focus on what matters most – providing personalised, empathetic care tailored to your loved one’s needs.

Ready to learn more? Contact our compassionate team today to discuss your loved one’s care needs.

Get in touch about our Surrey Care Home

Our Facilities

A Home-from-Home in the Heart of Surrey

Moorhouse offers more than just exceptional care – we provide a warm and inviting environment where your loved one can feel comfortable and secure. Our beautiful Edwardian building retains many of its original features, creating a charming and historic atmosphere. Here’s what you’ll find within our Surrey care home:

Comfortable, Well-Appointed Rooms

Moorhouse offers a variety of rooms to suit different needs and budgets, ranging from comfortable standard options to deluxe ground-floor bedrooms. These deluxe rooms include a private ensuite bathroom and, for added convenience, doors opening onto our patio and gardens.

All rooms come equipped with a bed, wardrobe, and washbasin for your loved one’s comfort. We encourage residents to personalise their rooms with familiar belongings to create a true sense of home.

Our bedrooms are easily accessible on all three floors via stairs, stairlifts, and a lift. Every bedroom features a contact alarm point for added peace of mind during your loved one’s stay.

Inviting Common Areas

Our dining room, resident lounges, and activities room offer spaces to socialise, relax, and participate in stimulating activities. Our beautifully landscaped Edwardian gardens provide a serene setting for enjoying the fresh Surrey air.

Accessibility

With both stairs and a lift, all areas of the home are easily accessible to residents with varying mobility needs.

Convenient Location

Situated in the picturesque village of Hindhead, Moorhouse offers a tranquil setting while remaining easily accessible to family and friends within Surrey. Ample parking is available for visitors.

“the home arranged for his chair and TV to be picked up and put in his room so he feels right at home.” – Helen H.

More Than Just a Building

At Moorhouse, our facilities are designed to enhance the lives of our residents. From comfortable rooms to inviting common areas and beautiful gardens, we’ve created a home where your loved one can thrive.

Dining at Moorhouse

At Moorhouse, our Surrey care home, we understand that meals are about more than just food – they’re about nourishment, connection, and simple pleasures. Our in-house chef prepares delicious, homemade meals with an emphasis on fresh, locally-sourced ingredients whenever possible. We cater to all dietary needs and preferences, ensuring your loved one receives the nutrition they need in a way that feels enjoyable.

  • Mid-morning and afternoon teas with a variety of sweet and savoury treats
  • Hot and cold beverages always available
  • Family and friends are welcome to join their loved ones for meals (please let us know in advance)

Activities

We believe in fostering a vibrant and engaging environment where our residents can thrive. Our dedicated activity coordinator creates a diverse calendar of events and activities in our inviting activity room.  We focus on your loved one’s preferences and abilities, ensuring everyone feels included and enjoys a sense of purpose.

  • Arts and crafts
  • Visits from local musicians and the nearby Haslemere Museum
  • Gardening in our beautiful outdoor spaces
  • Gentle hand massages and quiet time with newspapers or books
  • A wide range of other activities tailored to resident interests
“Mum has more interaction with people and activities and is brighter than she has been in years.” – Susan S.

Get in touch about our Surrey Care Home

moorhouse-gardening

Life at Moorhouse

To ensure a happy and fulfilling stay with us, life at Moorhouse is designed to be a home away from home.

Everything we do is with the comfort and wellbeing of our residents in mind. So, from the delicious home-cooked meals to person-centred care services, each of our residents is given the opportunity to engage in daily life at Moorhouse.

Whether it’s unique animal encounters, like a visit from a baby hedgehog, to garden parties organised to celebrate special occasions, we ensure that our residents continue to do what makes them happy.

What Our Families Say

“The staff at all levels are always welcoming, friendly and helpful. Moorhouse has a country house feel…” – Edwina H.

“…it really feels like a home from home.” – Susan S

“Nothing is ever too much trouble… the staff are so patient…” – Helen H.

A Convenient Location for Visiting Loved Ones

Moorhouse is nestled in the idyllic village of Hindhead, Surrey, offering a peaceful setting for your loved ones while remaining conveniently accessible for you. Here’s why our location makes visiting a breeze:

  • Effortless Road Access: Situated just off the A3, Moorhouse is easily reachable for visitors travelling by car. Ample parking is available on-site, ensuring a stress-free arrival.
  • Hindhead Train Station: The nearby Hindhead Train Station provides a convenient public transport option for visitors coming from further afield within Surrey and beyond.
  • Village Charm: The village of Hindhead itself offers a delightful ambiance. Visitors can enjoy grabbing a coffee or a bite to eat at a local café before or after their visit.

The village’s charm extends beyond its ease of access. Hindhead boasts stunning natural beauty, making it a pleasant destination in itself. Here are some additional benefits of our location:

  • Picturesque Surroundings: Moorhouse is a short distance from Hindhead Commons and the Devil’s Punchbowl, offering visitors breathtaking scenery and opportunities for leisurely walks in nature.
  • Peaceful Atmosphere: The village location provides a tranquil environment for your loved ones, promoting relaxation and well-being.

Whether you’re driving in from nearby Surrey or taking the train from further away, Moorhouse offers a convenient and welcoming location for you to visit your loved ones.

We’re here to answer your questions and guide you through the process. Get in touch to learn more about life at Moorhouse.

Book a viewing

If you and your loved ones would like to know more about an Ashberry Care Home, book a visit today.

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Need a hand finding the right care home?

At Ashberry Care Homes, we look after your loved ones with care focused on dignity, sensitivity and independence.

We understand the concerns that people have when choosing a care home either for themselves or for a loved one. In our care, residents and their families are at the heart of everything we do and are always treated with respect and consideration.

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